Contact information

🌿 Contact Us
We’re always happy to help.
If you have a question about your order, plant care, or anything else, please get in touch and we’ll respond as soon as possible.
📧 Email
tropicolyplants@gmail.com
⏰ Response time
We aim to respond to all enquiries within 1–2 business days.
📦 Orders & plant health
If you’re contacting us about an order or a plant that arrived damaged or unhealthy, please include:
Your order number
Clear photos of the plant and packaging
Contact us within 24 hours of delivery
This helps us resolve the issue quickly.
🌱 Business details
Tropicoly Plants
United Kingdom

We kindly ask customers to check our Shipping & Returns page before getting in touch, as many common questions are answered there.